Q
Receipt for ticket purchases.
A
Please use the email we sent you when you completed your ticket purchase as a receipt.
Q
Viewing archived delivery of sessions.
A
Archived sessions are available on the official You Tube channel of the SusHi Tech Tokyo 2024 Global Startup Program.(https://www.youtube.com/@STT2024_GSP
Please note that some sessions may not be archived.
Q
Purchase tickets during the event period.
A
Please register an account on the login page(https://sushi-tech-tokyo2024.eventos.tokyo/web/portal/749/event/7935/users/login) and proceed to purchase tickets.
Q
Purchase Group ticket during the event period.
A
Please register an account individually on the login page(https://sushi-tech-tokyo2024.eventos.tokyo/web/portal/749/event/7935/users/login) and proceed to purchase tickets.
Q
How to Enter an Invitation Code.
A
Please refer to the following and enter the invitation code on the ticket purchase screen.
Q
Change the type of ticket.
A
We are unable to accommodate ticket type changes.
Q
Refund for my ticket.
A
We are unable to process refunds.
Q
Transfer the ticket to someone else.
A
Transfer is possible. However, please provide the names of both parties involved.
Q
Check the QR code of my ticket.
A
Please refer to the following and obtain the QR code.
<How to check ticket QR code
(smartphone version)>
<How to check ticket QR code
(PC version)>
Q
To participate as an ambassador/sponsor, etc.
A
We regret to inform you that applications are closed, and we are unable to accept further submissions.
Q
Information on the benefits of each ticket type (Online/General/Investor)
A
Online Ticket: Accessible only online. Allows participation in live sessions as well as viewing on-demand sessions.
General Ticket: Allows participation in the exhibition at the venue and networking with SU companies at the Event Hub.
Investor Ticket: Provides access to a lounge exclusively for domestic/international VCs at the venue (including networking), invitations (first-come, first-served) to STT partner events for VCs, and networking opportunities among investors.